And the best mobile communications provider award goes to....

I am so terribly mad at celcom right now. Since I've been here, I have the luxury of my celcom connectivity for only two weeks - one in april and the other in may. Although payment was made way before the due date. All because the record of my payment was not immediately updated in the account statement. And I was given excuses like 'there was no such payment', 'kindly provide proof eg receipt' (although I can very well retrieve my payment record under 'account history'), among other silly reasons.

Hello!!!!!! Why create an online payment system when it is so unreliable and their Customer Correspondence Management personnel (customer service ppl that answer email, probably phone enquiries as well) do not even know their own online system?? They just need to bring their lazy fingers to the keyboard and after a few clicks I am sure they could access my account in particular 'payment history'. And what is this nonsense about receipt when I am paying online?!!!

It takes forever for their record of account statement to be updated. Therefore they should equip their CCM well with knowledge of their job. Yes, not asking them to go the extra mile (cows will bark then). Just do their job!!!

I think I can guess why these ppl are so inefficient (apart from the usual reasons). It is because no one CCM actually follows up with a complain. Let's say I write to CCM A, only to find a reply from CCM B later, and when I reply again, CCM C will answer to that. You get the picture. And one can only imagine how many CCMs I have written to! So all main tolak-tolak, don't want to accept responsibility and no continuity. So what, let the next person take care of your case. I came to this conclusion cause I noticed they all asked the same questions. They couldn't be bothered looking through the previous correspondence.

Being a loyal customer for more than five years, one can only imagine how I feel. I could have just cut off my line for good when I came here. If they do not want my business, why do I still want to linger around? And in case you are wondering, I'm still celcom-less as I am writing this.

Hi mr thieving robber

Dear Mr Robber,

Hi there. How are you keeping since you drop by? I truly hope that you are enjoying urself with all the things that you so casually took during your short but significant time in my home.

I'm assuming that you took quite awhile disfiguring the locks and padlocks on the wooden and stainless steel door. I'm sure you faced quite a challenge with the latter. Sorry for the inconvenience. If I would have known earlier, I probably would have left it open so you could just walk in. Then it would save me from fixing the doors. Also you wouldn't need to climb over the gate with your long sleeved shirt. No wonder you switched on the fan. With the climbing and all you must have been feeling the heat.

But I have to ask you, whatever happened to poor Pepper? Did you charm her into a zombie-like state? Dad would so want to believe that. Though I feel that silly Pepper was too frightened to do anything.

So, did you have an enjoyable looting session? The police identified you as the 'pillow-case' gang, evident with two missing pillow-cases from both rooms. Perhaps that was why you left behind the big stuff - too big to fit into them pillow-cases. Yes, I must thank you for not taking the desktop, printer, tv, radio etc. And it was very thoughful of you to leave behind my one-year old Coolpix S500 and Zire72. But why must you must take my 3month-old Inspiron 1420? I guess it was my fault to place it so conveniently for you to see. You even managed to grab the laptop bag. How nice. But I'm not sure if the laptop would be of any use to you. You might not be able to switch it on. Or worse you might attempt to call Dell for assistance. But knowing your kind of people, I doubt it. Your type are very resourceful so I am sure you would be able to make full use of it. Lucky you.

And imagine all the money you would make with the gold. You could really give yourself and dear family a treat. Go on a holiday perhaps? Also all those crystal accessories! Now how am I gonna find the same little tourmaline bracelet, with the perfect colour and size? Never. Plus I don't think I would ever visit Yangoon again! And whatever you would want with my hairbands? You took everything except for a plain black one! How thoughtful. Are they for your little girl? Also all my nice old purses and wallets.. I doubt I would be able to stumble upon those old Msian notes again.

Well dear sir, I guess you're not much of a drinker. You didn't take any of the liquor bottles except for one. But then again, they were all already opened. You go for the unopened ones.. yes, like the bottle of Dom that you took (which was a gift from a dear friend for my confinement), that was still nicely sitting in the box. I doubt you would sell it as it was only one box. Perhaps your wifey just delivered or you could be keeping it for future use. Or you could even gift it to some relatives or friends. Yes, that would indeed be useful. Err.. but you missed out the box of liquor beside the stack of old newspapers. Or was it too heavy for you?

I guess time was your enemy then as you did not manage to rummage through the last room. Which was rather unfortunate as you would definitely find more stuff that suits your fancy. Well then sir, I'm really grateful that you chose to come when we were all out so to avoid any nasty confrontations. Next time do gimme a buzz so that I could prepare for your grand arrival with perhaps the red carpet?

Yours Sincerely...

Just my luck

I never thought it would happen to me. Or maybe I was hoping it wouldn't happen to me. But it did. And it is something that happens quite rampantly. You might have experienced it, or at least somebody you know - a relative or perhaps a friend, has gone through it.

Burglary, snatch thief and such are happening every single day and during the broad daylight. Neighbours or people at the scene would just gawk and not do anything. It is none of their business. Better not get involved lest they became the next target. The police are seriously not doing enough. Orelse there wouldn't be these cases day in and day out. Oh, they are doing their job. Upon successfully apprehending (more likely killing) the bad guys, their success story would be plastered in the dailies and all over the news. But that is just one case. What about thousands more? They simply couldn't care less.

I am irritated and heartsick whenever I think about it. I wouldn't list down the things that were taken. It would not mean a thing to you. Being a self-declared hoarder, everything I own has its own story. Therefore all have sentimental value to me. And to think that the things they find useless would just be thrown away.. it's just too much. And the losses not only come from the things that was stolen but also to repair the physical damage. But I must thank them for not taking my desktop or else I wouldn't be able to blog and complain about them!

But I am thankful that it happened when the house was empty, so no one was hurt (emotionally and physically). Things happen for a reason. I believe it is His way of telling me not to be too engrossed in the material world. I am not going to blame Him but instead give thanks.

"In every thing give thanks: for this is the will of God in Christ Jesus concerning you" 1 Thessalonians 5:18"

Happy National Day dear Malaysia

Scenario 1
A: I'm a Chinese.
B: So you must be proud hosting the recent olympics and all!
A: Huh?! I'm a Malaysian born Chinese!
B: Opps ignorant me.
(Although I am sure loads of MBCs are proud of their 'motherland')

Scenario 2
C: I'm an Indian.
D: So how's the Taj Mahal? (chessy)
C: Huh?! I'm a Malaysian born Indian!
D: Opps.. ignorant me.

Scenario 3
E: I'm a Malay.
F: So how's the twin towers? (lame)
E: Still standing tall.
F: Duh!

We are taught to differentiate and seggregate ourselves by race and religion since birth. And we have been programmed that way since. I miss those carefree primary school days where we were free to mix with friends from different race. We were all the same once upon a time. Until some of them were whisked away to boarding schools upon completing UPSR. Then one starts to ponder and think. And it was alarming to discover that seggregation among races was the worst in uni. Dinner time means dining with your similar colour. Perhaps things have improved now. I can only hope.

Come this Sunday would be our 51st year of independence from the British. Like hubby dear mentioned before, we should look beyond our differences and unite in what we have in common (a good example in the recent olympics - the relationship between our badminton star that garnered silver and his dedicated coach).. that we are all Malaysians.

Of trishaws and becas

If you've been to humble Melaka, you'll know that trishaws can be very colourful, not to mention noisy. I have nothing against it being bright. But noisy.. if at the right place and right time could definitely be tolerated. Well, this seems not to be the case here almost every Sunday morning. It would be like a carnival outside Christ Church Melaka. Well, it couldn't be helped i guess, being a tourist spot and all. But what could definitely help is that the trishaw pullers be a tad more considerate. In the middle of a service, the honks would go blaring followed by some noise of a music. People... have some respect (for your fellow Msians of other religion!!)! Couldn't they just pipe it down for just a few hours. Is that too much to ask for?